Frequently Asked Questions


What is urLoan™?
urLoan is an online marketplace for unsecured loans ranging from $1,000 up to $15,000. Our goal is to provide Canadians with personal loan offers that work on their terms.

Is urLoan available across Canada?
urLoan is available across Canada, except for Quebec.

What is the urLoan Guarantee?
We look after our customers with the urLoan Guarantee. If you are declined for a loan, our partners at Climb, will provide you with a Free Personalized Credit Prescription to help get your finances back on track and make getting approved more likely.

Will Applying Affect My Credit Score?
Applying for a loan via the urLoan application is a hard pull and will be reflected on your credit bureau. This is to ensure our lenders can provide you with the most competitive rates and terms.

What are the general requirements for approval?
  • Permanent Resident of Canada
    Over age of 18
  • Active bank account for 90 days
  • Minimum Six months at your employer
  • Regular employment income of over $1,500 net pay / month
  • Have not filed for bankruptcy, a Proposal, or credit counselling
  • Employment Verification

What are the loan amounts offered?
Our lenders offer loans ranging from $500 - $30,000. The amount you can borrow will be based on your income, debt load and a variety of other factors.

What payment terms should I expect?
In most cases payment terms are between 6 months and 36 months. Payments will be automatically debited from your bank account on your pay periods (weekly, bi-weekly, semi-weekly, or monthly in some cases).

What is APR and what does urLoan™ charge?
APR stands for Annual Percentage Rate. Our lenders offer rates starting from 29%-46.95% APR, which is determined after your personal and credit assessment.

Who are the approved urLoan lenders?
urLoan is continuously working to identify lenders who offer competitive personalized loans. Currently, our premier lender is Fairstone, one of Canada’s leading non-bank lenders of secured and unsecured personal loans. Fairstone is focused on helping Canadians get the money they need when they need it.

How long does it take to complete the online application?

The application takes approximately 10-15 minutes to complete.

Struggling to get approved for a loan? Looking to UP your credit score and manage your money?
Get a free Personalized Credit Prescription and make getting approved for the loan you want, more likely!

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